Cancellation policy

Cancellation Policy

Last Updated: 29 September 2026

1. Customer Cancellation

You may request cancellation from your account or by contacting info@amazingongift.in. Cancellation is possible only before dispatch or handover to the delivery partner. After dispatch, follow the Return Policy.

2. Prepaid and COD Orders

For eligible prepaid cancellations before dispatch, the approved refund is initiated to the original payment method. COD orders must be cancelled before dispatch. Repeated refusal of deliveries or cancellations may affect COD or account services.

3. Cancellation by Amazing on Gift

We may cancel an order for product unavailability, listing/price error, unserviceable address, payment verification failure or suspected fraud. For a paid order cancelled by us, the eligible amount will be refunded.

4. Order Changes

Address, size, colour or product changes are not guaranteed after placement. Contact us immediately; if processing has not started, we may cancel the order and request a new order.

5. Contact

Share your order number and registered details at info@amazingongift.in or +91 12345678. Amazing on Gift, Delhi, India.